It is a service exclusive to Interpark Global members, enabling them to verify their identity before purchasing tickets. Only members who have completed identity verification on the product page can make reservations. We will ensure a safe and convenient ticket reservation and event participation experience by restricting access for unauthorized purposes such as ticket resale. Please keep your passport and smartphone handy to verify your identity. If you are a Korean passport holder, please use the Interpark Ticket site (www.ticket.interpark.com).
You can be a "Verified Member" by finishing identity verification on the product page you wish to reserve.
To verify your identity, please follow the steps below:
For any questions, please contact us at tickethelp@interparktriple.com
Identity verification may fail or put on hold if your information has already been used or if there is an error/mismatch with the information you provided.
If the verification fails, please review the verification results screen for the failing reason and try again. Please avoid repeated attempts, as this may lead to verification restrictions.
If your verification is put on hold, an administrator will review the information. Please refresh the product page after 15 minutes to check if you are approved. Administrator review may take up to 24 hours.
If you are approved, you will see the "Buy Ticket" button on the product page. If you do not see the "Buy Ticket" button, please retry the verification process.
If you are still having problems, please contact us at tickethelp@interparktriple.com
Verified Member Only requires one-time identity verification per account, and the verified information cannot be reused. If you have multiple accounts, verify your identity with the account you intend to use for purchasing tickets.
The verified information is not currently being automatically deleted when you withdraw your account.
Since you can only verify one account, you may not be able to verify the account you rejoined after leaving.
If you are unable to verify your rejoined account, please contact Customer Support at tickethelp@interparktriple.com.
Automatic deletion of verified information upon account withdrawal will be implemented soon.
Please keep the following in mind when proceeding with the verification:
To prevent excessive verification attempts, the number of verifications per day is limited.
Therefore, if your verification is denied, please do not withdraw your account and try again after 24 hours.
If the error is due to a temporary network issue, please try again later.
If you are a South Korean citizen residing abroad, please use Interpark Ticket (https://tickets.interpark.com ). On Interpark Ticket (https://tickets.interpark.com ), you can verify your identity via mobile authentication or I-PIN, which will allow you to access all services more conveniently after verification.
However, if you do not have a Korean resident registration number or mobile authentication is unavailable, you may submit supporting documents proving your status as an overseas Korean. After verification, interpark global will guide you through the identity verification process.
※ The Certificate of Overseas Korean Registration can be obtained online through the Overseas Koreans Agency (https://oka.go.kr/oka/services/info/registration).
※ If obtaining the Certificate of Overseas Korean Registration is difficult, a Foreign Registration Card may be accepted as a substitute.
Thank you.
There is no age limit for identity verification.
However, you may not be able to make a reservation or attend to products with age restrictions.
The Verified Member Only service is an identity verification service introduced to prevent fraudulent reservations.
Therefore, reservations can only be made with the verified information.
After identity verification, you cannot modify your name, date of birth, or email address.
Identity verification is mandatory before making a reservation for performances marked as Verified Member Only.
If you attempt to complete the verification process close to the ticket opening time, high traffic may cause difficulties, so please complete the verification at least one to two days in advance. Additionally, once the verification is completed, you can make reservations for Verified Member Only performances without additional verification.
Please check your spam or other mailboxes.
If there is a temporary network issue, errors may occur, so please try again later.
If there is an issue with the verification information, an administrative review is required.
This usually takes an average of 15 minutes, but depending on the situation, it can take up to 24 hours.
Once verification is completed, the "Buy Tickets" button will be displayed on the product detail page.
If you see the "Verified Member Only" button, your verification was rejected, and you need to complete the verification process again.
When taking photos of your face and passport for verification, please follow the guidelines below. Failure to capture them correctly may result in verification failure.
If the name on your passport is different from the member's name, there may be problems when making a reservation.
After verifying your identity, be sure to check your name information on ‘My Page > My Account > Account settings’ page. If your name is different from your passport information, please request a name change through the name change request form.
When requesting a name change, the name must be the same as your passport, and languages other than English or special characters cannot be used. Please be mindful of this when requesting a change.
It is a service exclusive to Interpark Global members, enabling them to verify their identity before purchasing tickets. Only members who have completed identity verification on the product page can make reservations. We will ensure a safe and convenient ticket reservation and event participation experience by restricting access for unauthorized purposes such as ticket resale. Please keep your passport and smartphone handy to verify your identity. If you are a Korean passport holder, please use the Interpark Ticket site (www.ticket.interpark.com).
You can be a "Verified Member" by finishing identity verification on the product page you wish to reserve.
To verify your identity, please follow the steps below:
For any questions, please contact us at tickethelp@interparktriple.com
Identity verification may fail or put on hold if your information has already been used or if there is an error/mismatch with the information you provided.
If the verification fails, please review the verification results screen for the failing reason and try again. Please avoid repeated attempts, as this may lead to verification restrictions.
If your verification is put on hold, an administrator will review the information. Please refresh the product page after 15 minutes to check if you are approved. Administrator review may take up to 24 hours.
If you are approved, you will see the "Buy Ticket" button on the product page. If you do not see the "Buy Ticket" button, please retry the verification process.
If you are still having problems, please contact us at tickethelp@interparktriple.com
Verified Member Only requires one-time identity verification per account, and the verified information cannot be reused. If you have multiple accounts, verify your identity with the account you intend to use for purchasing tickets.
The verified information is not currently being automatically deleted when you withdraw your account.
Since you can only verify one account, you may not be able to verify the account you rejoined after leaving.
If you are unable to verify your rejoined account, please contact Customer Support at tickethelp@interparktriple.com.
Automatic deletion of verified information upon account withdrawal will be implemented soon.
Please keep the following in mind when proceeding with the verification:
To prevent excessive verification attempts, the number of verifications per day is limited.
Therefore, if your verification is denied, please do not withdraw your account and try again after 24 hours.
If the error is due to a temporary network issue, please try again later.
If you are a South Korean citizen residing abroad, please use Interpark Ticket (https://tickets.interpark.com ). On Interpark Ticket (https://tickets.interpark.com ), you can verify your identity via mobile authentication or I-PIN, which will allow you to access all services more conveniently after verification.
However, if you do not have a Korean resident registration number or mobile authentication is unavailable, you may submit supporting documents proving your status as an overseas Korean. After verification, interpark global will guide you through the identity verification process.
※ The Certificate of Overseas Korean Registration can be obtained online through the Overseas Koreans Agency (https://oka.go.kr/oka/services/info/registration).
※ If obtaining the Certificate of Overseas Korean Registration is difficult, a Foreign Registration Card may be accepted as a substitute.
Thank you.
There is no age limit for identity verification.
However, you may not be able to make a reservation or attend to products with age restrictions.
The Verified Member Only service is an identity verification service introduced to prevent fraudulent reservations.
Therefore, reservations can only be made with the verified information.
After identity verification, you cannot modify your name, date of birth, or email address.
Identity verification is mandatory before making a reservation for performances marked as Verified Member Only.
If you attempt to complete the verification process close to the ticket opening time, high traffic may cause difficulties, so please complete the verification at least one to two days in advance. Additionally, once the verification is completed, you can make reservations for Verified Member Only performances without additional verification.
Please check your spam or other mailboxes.
If there is a temporary network issue, errors may occur, so please try again later.
If there is an issue with the verification information, an administrative review is required.
This usually takes an average of 15 minutes, but depending on the situation, it can take up to 24 hours.
Once verification is completed, the "Buy Tickets" button will be displayed on the product detail page.
If you see the "Verified Member Only" button, your verification was rejected, and you need to complete the verification process again.
When taking photos of your face and passport for verification, please follow the guidelines below. Failure to capture them correctly may result in verification failure.
If the name on your passport is different from the member's name, there may be problems when making a reservation.
After verifying your identity, be sure to check your name information on ‘My Page > My Account > Account settings’ page. If your name is different from your passport information, please request a name change through the name change request form.
When requesting a name change, the name must be the same as your passport, and languages other than English or special characters cannot be used. Please be mindful of this when requesting a change.
