Leading travel app in Korea adored by 9 million users
FacePass is a system introduced to streamline the procedures and time required for identity verification and to prevent the illegal sale and distribution of tickets.
Once face registration is complete, your face will be scanned by a camera at entry, allowing you to enter without ticket verification.
You can register via "My Page > FacePass."
Alternatively, you can register through your booking details or mobile Ticket for products with FacePass.
Face registration follows these steps:
Click the "Register Your Face" button. For PC, scan the QR code with your smartphone. (Consent to providing personal information to third parties is required.)
Select the app for face registration.
Review the terms and click "Agree and Continue."
Take photos of your face from the front, as well as from the top, bottom, left, and right angles.
Once face registration is complete, click the [OK] button.
If the face you are trying to register differs from the one previously registered, registration will fail. Registered face information is retained for one year after consent withdrawal to prevent misuse.
For inquiries regarding FacePass registration errors or issues, please contact Toss Customer Service (global-face@toss.im). Please note that we cannot respond to inquiries unrelated to the FacePass service.
For inquiries related to passport and facial capture required for Verified Member Only, please refer to the [Verified Member FAQ].
To prevent fraudulent use of the service, once a face is registered, it cannot be modified.
Please ensure no one else uses your account. If someone registers face information using your phone or account, the company is not responsible for any resulting issues.
Check for the "FacePass" mark on the product page.
You can cancel the service via "My Page > FacePass."
Once canceled, you will no longer be able to enter using facial recognition.
Your face photo will be deleted when you unsubscribe from the service. If you wish to use the service again, you will need to register your face again.
However, for the purpose of identity verification, the data will be separately stored and retained for one year from the point of service cancellation. (In accordance with the data deletion policy, it will only be used for identity verification purposes upon re-registration and will be discarded after one year.)
Facial information (original image, feature data) is encrypted and securely stored and managed by Toss.
In accordance with the [Personal Information Protection Act], personal information processors (public institutions, corporations, organizations, and individuals) can collect personal information with the consent of the data subject (customer).
Facial photos taken in the Interpark APP are not stored by Interpark. They are transferred to Toss and immediately deleted afterward.
Facial information (original image, feature data) is encrypted and securely stored and managed by Toss.
To maintain a global standard of security, Toss has obtained international security certifications such as ISO 27701 and CBPR (the first in the fintech industry).
No, facial information (original image, feature data) kept by Toss will not be provided to Interpark or agencies under any circumstances. Only the authentication result (success/failure) is shared to provide the Toss FaceAccess service.
No, the information obtained through the Toss FaceAccess solution and FacePass service is not used for any purpose other than providing the relevant service.
FacePass is a system introduced to streamline the procedures and time required for identity verification and to prevent the illegal sale and distribution of tickets.
Once face registration is complete, your face will be scanned by a camera at entry, allowing you to enter without ticket verification.
You can register via "My Page > FacePass."
Alternatively, you can register through your booking details or mobile Ticket for products with FacePass.
Face registration follows these steps:
Click the "Register Your Face" button. For PC, scan the QR code with your smartphone. (Consent to providing personal information to third parties is required.)
Select the app for face registration.
Review the terms and click "Agree and Continue."
Take photos of your face from the front, as well as from the top, bottom, left, and right angles.
Once face registration is complete, click the [OK] button.
If the face you are trying to register differs from the one previously registered, registration will fail. Registered face information is retained for one year after consent withdrawal to prevent misuse.
For inquiries regarding FacePass registration errors or issues, please contact Toss Customer Service (global-face@toss.im). Please note that we cannot respond to inquiries unrelated to the FacePass service.
For inquiries related to passport and facial capture required for Verified Member Only, please refer to the [Verified Member FAQ].
To prevent fraudulent use of the service, once a face is registered, it cannot be modified.
Please ensure no one else uses your account. If someone registers face information using your phone or account, the company is not responsible for any resulting issues.
Check for the "FacePass" mark on the product page.
You can cancel the service via "My Page > FacePass."
Once canceled, you will no longer be able to enter using facial recognition.
Your face photo will be deleted when you unsubscribe from the service. If you wish to use the service again, you will need to register your face again.
However, for the purpose of identity verification, the data will be separately stored and retained for one year from the point of service cancellation. (In accordance with the data deletion policy, it will only be used for identity verification purposes upon re-registration and will be discarded after one year.)
Facial information (original image, feature data) is encrypted and securely stored and managed by Toss.
In accordance with the [Personal Information Protection Act], personal information processors (public institutions, corporations, organizations, and individuals) can collect personal information with the consent of the data subject (customer).
Facial photos taken in the Interpark APP are not stored by Interpark. They are transferred to Toss and immediately deleted afterward.
Facial information (original image, feature data) is encrypted and securely stored and managed by Toss.
To maintain a global standard of security, Toss has obtained international security certifications such as ISO 27701 and CBPR (the first in the fintech industry).
No, facial information (original image, feature data) kept by Toss will not be provided to Interpark or agencies under any circumstances. Only the authentication result (success/failure) is shared to provide the Toss FaceAccess service.
No, the information obtained through the Toss FaceAccess solution and FacePass service is not used for any purpose other than providing the relevant service.
