FAQ
The service fee for each genre is as follows.
Interpark Global only accepts credit cards issued outside of South Korea.
Please note that we do not accept credit cards issued in South Korea.
See “My ticket” on this website.
Transaction details of credit card can be checked at “My Ticket” on this website. It may take several days to check the transaction details on the credit card company.
See “My Ticket” and you will find your seat number.
If you purchased tickets for performing arts or concerts on the website, the process is completed. You can get your tickets from the box offices at the venue and just enjoy the show.
Seat change is not possible after booking process is completed. Please cancel the previous order and re-book.
We support payment in 24 currencies including KRW, USD, JPY, and CNY.
The available payment currencies can be confirmed after entering your credit card information in the payment window. You can choose between the currency of your credit card’s issuing country and Korean Won(KRW).
To use a credit card issued in South Korea, please make your reservation at Interpark Ticket
A queue occurs when a limited number of tickets are available for purchase at a time, but many customers want to purchase tickets at the same time. The queue ensures that tickets are allotted on a first-come, first-served basis while detecting and blocking traffic that attempts to fraudulently purchase tickets using bots or macros.
Yes, it applies to all products that can be booked on Interpark Ticket.
No, you can't skip the queue.
No. Your queue number does not guarantee you a ticket, as there are a limited number of tickets and many customers who want them. (Good luck).
No. You can only receive one queue number with one account. If you attempt to receive multiple queue numbers, the first queue number you receive will be closed.
If you've already received a queue number, you'll be asked if you want to keep the existing queue or get a new one. If you choose to keep the existing queue, you will keep the number on the device that received it. If you choose a new queue, you'll need to start waiting again from the beginning on a new device.
For products where you can see the sold-out rate, the sold-out rate will be displayed when 90% or more of all seats have been paid for. However, this may differ from the number of seats available for selection as it is based on tickets that have been paid for.
Depending on the organizer, there may be limitations on the number of tickets you can book per "order" or "member" for each event.
Interpark Ticket is only available through the following channels.
The availability of remaining seat information can change based on the preferences of the event organizer. For events with high ticket demand, there can be a delay between the displayed information and actual sales, leading to potential inaccuracies. Therefore, we sometimes choose not to provide this information in agreement with the event organizer.
If payment is not completed within six hours of receiving the booking waitlist notification, the booking will be automatically canceled and refunded.
If payment is not completed within six hours after receiving the booking waitlist notification, the opportunity to book will pass to the next person on the waitlist. Please make sure to complete the payment within six hours after receiving the notification.
InterparkTriple adheres to web accessibility and web standards.
PC and Mobile Environment: We recommend using standard web browsers such as Google Chrome or Microsoft Edge. If the ticket booking window doesn't open, please update your browser to the latest version, clear your cache, and try again.
Interpark Ticket App: Please update the app to the latest version on your Apple or Android device from the respective app stores.
For domestic customers who are verified Interpark members, payments can be made using credit cards issued in Korea. However, global members can only use credit cards issued outside of Korea. Please ensure you have a valid credit card ready before making a purchase.
Once the payment is completed, you cannot apply a coupon. However, you can use the coupon if you cancel the same seat and rebook it. Please note that cancellation and rebooking may incur fees according to the event's fee policy, so be sure to check any applicable fees before proceeding.
Before the Sale Begins:
On Sale:
The payment time is limited to allow as many people as possible to use the ticket service. After selecting a seat, use the timer at the top of the payment page to determine how much time is left. After the 7-minute time limit, you will lose your seat and be returned to the first screen of the reservation, so please complete the payment within the time frame.
However, the timer is only a facilitating indicator and may differ from the actual time depending on the user's environment. Errors can occur temporarily due to unforeseen circumstances such as natural disasters or heavy traffic.
The reservation system has been reorganized, allowing you to check available seats in real-time without having to refresh them. Even if you do not refresh, the preempted seat disappears, and the canceled seat becomes available again!
If you choose the same seat around the same time as other users, you can see the 'This seat has already been selected' pop-up.
When zooming in and out, the mobile web environment of a specific device is configured to enlarge the browser. In this case, reservations can be made by downloading the Interpark Ticket app from the App Store to Apple or Android devices.
The service fee for each genre is as follows.
Interpark Global only accepts credit cards issued outside of South Korea.
Please note that we do not accept credit cards issued in South Korea.
See “My ticket” on this website.
Transaction details of credit card can be checked at “My Ticket” on this website. It may take several days to check the transaction details on the credit card company.
See “My Ticket” and you will find your seat number.
If you purchased tickets for performing arts or concerts on the website, the process is completed. You can get your tickets from the box offices at the venue and just enjoy the show.
Seat change is not possible after booking process is completed. Please cancel the previous order and re-book.
We support payment in 24 currencies including KRW, USD, JPY, and CNY.
The available payment currencies can be confirmed after entering your credit card information in the payment window. You can choose between the currency of your credit card’s issuing country and Korean Won(KRW).
To use a credit card issued in South Korea, please make your reservation at Interpark Ticket
A queue occurs when a limited number of tickets are available for purchase at a time, but many customers want to purchase tickets at the same time. The queue ensures that tickets are allotted on a first-come, first-served basis while detecting and blocking traffic that attempts to fraudulently purchase tickets using bots or macros.
Yes, it applies to all products that can be booked on Interpark Ticket.
No, you can't skip the queue.
No. Your queue number does not guarantee you a ticket, as there are a limited number of tickets and many customers who want them. (Good luck).
No. You can only receive one queue number with one account. If you attempt to receive multiple queue numbers, the first queue number you receive will be closed.
If you've already received a queue number, you'll be asked if you want to keep the existing queue or get a new one. If you choose to keep the existing queue, you will keep the number on the device that received it. If you choose a new queue, you'll need to start waiting again from the beginning on a new device.
For products where you can see the sold-out rate, the sold-out rate will be displayed when 90% or more of all seats have been paid for. However, this may differ from the number of seats available for selection as it is based on tickets that have been paid for.
Depending on the organizer, there may be limitations on the number of tickets you can book per "order" or "member" for each event.
Interpark Ticket is only available through the following channels.
The availability of remaining seat information can change based on the preferences of the event organizer. For events with high ticket demand, there can be a delay between the displayed information and actual sales, leading to potential inaccuracies. Therefore, we sometimes choose not to provide this information in agreement with the event organizer.
If payment is not completed within six hours of receiving the booking waitlist notification, the booking will be automatically canceled and refunded.
If payment is not completed within six hours after receiving the booking waitlist notification, the opportunity to book will pass to the next person on the waitlist. Please make sure to complete the payment within six hours after receiving the notification.
InterparkTriple adheres to web accessibility and web standards.
PC and Mobile Environment: We recommend using standard web browsers such as Google Chrome or Microsoft Edge. If the ticket booking window doesn't open, please update your browser to the latest version, clear your cache, and try again.
Interpark Ticket App: Please update the app to the latest version on your Apple or Android device from the respective app stores.
For domestic customers who are verified Interpark members, payments can be made using credit cards issued in Korea. However, global members can only use credit cards issued outside of Korea. Please ensure you have a valid credit card ready before making a purchase.
Once the payment is completed, you cannot apply a coupon. However, you can use the coupon if you cancel the same seat and rebook it. Please note that cancellation and rebooking may incur fees according to the event's fee policy, so be sure to check any applicable fees before proceeding.
Before the Sale Begins:
On Sale:
The payment time is limited to allow as many people as possible to use the ticket service. After selecting a seat, use the timer at the top of the payment page to determine how much time is left. After the 7-minute time limit, you will lose your seat and be returned to the first screen of the reservation, so please complete the payment within the time frame.
However, the timer is only a facilitating indicator and may differ from the actual time depending on the user's environment. Errors can occur temporarily due to unforeseen circumstances such as natural disasters or heavy traffic.
The reservation system has been reorganized, allowing you to check available seats in real-time without having to refresh them. Even if you do not refresh, the preempted seat disappears, and the canceled seat becomes available again!
If you choose the same seat around the same time as other users, you can see the 'This seat has already been selected' pop-up.
When zooming in and out, the mobile web environment of a specific device is configured to enlarge the browser. In this case, reservations can be made by downloading the Interpark Ticket app from the App Store to Apple or Android devices.
